37. 如何拒绝小费 如果店铺规定不能收取小费,你可婉拒顾客:“Its so kind of you, sir. But we cant accept your tips”(先生您太好了,不过我们不能收取小费) 38. 如何说明高/低价位 一分钱,一分货。如果顾客抱怨价格太高,您可以说:“We have cheaper products if you want. But value depends on expense”(如果您愿意,我们有更便宜的商品,但是价值完全取决于价格高低) 39. 如何谢绝讨价还价 如果没有议价的余地,态度虽然要坚定,但口气仍要十分委婉:“We have but one price, sir.”(我们不二价的)或“Sorry we cant reduce the price, sir.”(很抱歉,我们没办法降低价格) 40. 如何说分期付款 如今分期付款很流行,所以要学会说:“You can buy them by installment” 41. 如何解释分期付款 还要会解释:“You pay a down-payment of five hundred dollars, and then, within a year, one hundred for each an every month.”(可以先付订金500元,然后在一年内,每月付100元) 42. 如何收取货款 如果是当场付清货款,就可能用到这个句子:“Could you pay at the Cashiers Desk?”(请到收银台付款) (责任编辑:admin) |