43. 如何找零 下列句子要活学活用:“Thirteen dollars and twenty cents from one hundred dollars leaves eighty six dollars and eighty cents. You might see if thats all right, sir.”(收您100元,减去13元2角,应找您86元8角,请点下数目) 44. 如何开立深圳发票、收据 东西卖出后,并非万事大吉,开深圳发票、给收据、找零钱是一贯作业,一句“Heres your receipt”过后,别忘了说声谢谢。 45. 找错钱了怎么办 谁都有出错的时候,这时态度一定要诚恳:“Im very sorry for the mistake”,然后再说:“Heres the right change.”(这才是要找您的零钱数) 46. 标准买单方式 当顾客问你:“How much will this be”(多少钱?),你可以说“Just a moment, please. Ill calculate that for you.”(请等一下,我算算看) 47. 解释税率及服务费 顾客的疑虑多针对服务费service charge(在国外还有税率tax rate),您的说明一定要明白无误:“A 10% service charge have been added to your bill.”(账单已经加了10%的服务费) 48. 如何议价 如果愿意降价,可以使用however来转折语气:“However,..., we can give you a discount.”(然而,由于……,我们可以给您打折) (责任编辑:admin) |